We do not accept returns, but we will exchange an item within 7 days of delivery if the size is wrong for you or the product has a fault.

No returns or refunds

All sales are final. We do not accept returns and do not offer refunds.

When we exchange

  • Size issue – the size you ordered does not fit and you would like a different size.
  • Faulty product – the item arrived damaged or with a manufacturing fault.

We do not exchange for any other reason, such as a change of mind or colour preference.

Time limit

Exchange requests must be made within 7 days of the day your order is delivered. Requests after 7 days cannot be accepted.

Courier charges

The customer pays the courier charges for an exchange – both for sending the item back to us and for delivery of the replacement.

Condition of the item

For a size exchange, the item must be unworn, unwashed and unaltered, with its tags attached.

How to request an exchange

  1. Message us on WhatsApp at 0320 8290283 with your order number, within 7 days of delivery.
  2. For a fault, include a clear photo of the problem.
  3. Once we confirm, we will arrange the exchange with you.

An exchange depends on the replacement size being in stock.